Means right to be protected against the marketing of goods and services, which are hazardous to life and property. According to consumer act law in India, everybody, including individuals, a firm, a Hindu undivided family and a company, have the right to use their consumer rights for the purchase of goods and services made by them. The government should not allow such heavy advertising cost to be incurred as valid cost for calculation of taxable profits of the firms. These amendments seek to make the consumer protection law more responsive to consumer complaints through quicker disposal of cases. Consumer Protection Act and Medical Practitioners: The applicability of Consumer Protection Act to medical practitioners is a highly complicated issue and the case relating to it went even up to the Supreme Court of India.
Users can get details related to enforcement of Consumer Protection Act 1986, consumer awareness programmes, strengthening consumer grievance redressal machinery, standards laboratories of weights and measures, National Policy on Consumer Protection, etc. Facts you must know about Consumer Protection Act, 1986 The enactment of the Consumer Protection Act, 1986 was considered to be a historic milestone on the consumer rights movement in the country. In India, government and voluntary organizations have attempted to resolve problems of consumers such as price rise, inflation, adulteration of food through implementing legislative and administrative measures. Users can get information about name, designation, office address, office phone number, intercom number and residence phone number of officers of the Ministry. Ministry: Ministry of Consumer Affairs, Food and Public Distribution Department: Department of Consumer Affairs Enforcement Date: 15-04-1987 Notification: 15th April, 1987, vide notification No.
The cost of advertisement is added to the cost of production and this leads to very high prices being charged from the consumers. In the process of consumer forum, if, the consumer is not convinced by the decision of the District Forum, he can request to the State Commission and against the order of State Commission a consumer can appeal in the National Commission. A Comprehensive Act: The Consumer Protection Act is quite a comprehensive legislation. It covers all sectors, whether private, public or any person. Hard work only pays off when it meets the right plan of action. The Central Consumer Protection Council.
The penalty or punishment may involve imprisonment for a period not more than 3 years or a fine of not more than 10 thousand rupees or both. In the implementation of Consumer Protection Act 1986 some deficiencies in the Act were noticed. With this amendment all the redressal agencies District Forums, State Consumer Commissions and Central Consumer Commission have been given the powers of a judicial magistrate of a first class for trial of offences within their jurisdiction, subject of course to the right of appeal from a lower redressal agency to a higher one. Similarly, Amendment Act 2002 also covers the unfair treatment to the consumers who have suffered by being lured in the schemes offering gifts, concessional prices or some items free of charge depending on the official results of a particular scheme. Advertisement is of two types. In the Government of India, the Department of Consumer Affairs is the central point for different Departments and organizations which is responsible to generate awareness among consumers of market realities as well as the rights of the consumers and the manner in which they can educate themselves and also enforce their rights.
Therefore, some important amendments were made in the Act by Consumer Amendment Act 2002. It is proposed that computerisation and Networking of consumer fora across the nation must be installed so that consumers can file complaints and access their case status online. Such ambiguities in the Act should be plugged through proper amendments to the Act and Rules. However, at least one meeting of the Central Council must be held every year. Moreover, all goods and services come under the purview of this act unless a particular good or service is specifically exempted. However, the Supreme Court of India has held that the jurisdiction of National Commission under Revision Jurisdiction is very limited and can only be exercised when State Commission exceeds its jurisdiction, fails to exercise its jurisdiction or there is material illegality in the order passed by State Commission.
Consumer Disputes Redressal System : Under the Consumer Protection Act 1986 three-tier consumer disputes redressal system at the District, State and National levels has been set up. He is not an interruption to our work; he is the purpose of it. The State Consumer Councils to protect consumer rights as per amendment in the Act in 1993 will consist of 1 the Minister in Charge of Consumer Affairs in the State Government concerned and members of other officials and non-officials representing such interests as may be prescribed by the State Governments. The Central Consumer Protection Council 1 The Central Government may, by notification, establish with effect from such date as it may specify in such notification, a council to be known as the Central Consumer Protection Council hereinafter referred to as the Central Council. Consumer protection is necessary even in a controlled economy where public enterprises play a dominant role since consumers are likely to be denied their rights in their case too. When I wanted to register my plot, the firm informed me in the year 2005, informing that the same cannot registered in my plot, since development cannot be carried out due to rocky terrain and hence offered another plot in the developed area. But in countries such as India consumers are quite a vulnerable lot due to their poverty, illiteracy and lack of awareness of legal rights.
Imposition of Self-Regulation and Discipline by Manufacturers and Dealers : The important way for consumer protection is the voluntary imposition of self-regulation and discipline by the manufacturers and others engaged in supplying and distributing goods and services. The successful implementation of Consumer Protection is important to protect the rights of consumers and make healthy and happy society. The Right to be informed: This implies that consumers should be given correct and full information about the quality of goods that they buy. It protects the consumers from unfair trading or unfair trade practices. Dismissal of frivolous or vexatious complaints Where a complaint instituted before the District Forum, the State Commission or, as the case may be, the National Commission, is found to be frivolous or vexatious, it shall, for reasons to be recorded in writing, dismiss the complaint and make an order that the complainant shall pay to the opposite party such cost, not exceeding ten thousand rupees, as may be specified in the order.
These voluntary consumer groups or councils protect consumer rights in the following ways: 1. The terms of this Act cover goods as well as services. As a result, the number of complaints by the end of 2002 before District Forums had been about 14 lakhs, that before State Commissions 2 lakhs and that before National Commission about 21,000 all of which amount to the total of about 162,100. Now i want to file a case in consumer forum and i have two questions 1 Can i file a case in consumer forum? These laws include: 1 Prevention of Food Adulteration Act, 1954, 2 the Essential Commodities Act, 1985, 3 Agricultural Produce Grading and Marketing Act, 4 Drugs Control Act, 5 Drugs and Cosmetics Act, 6 Standards of Weights and Measures Act, 7 Drugs and Magic Remedies Objectional Advertisement Act, 8 Water Prevention and Control of Pollution Act, 9 Prevention of Black Marketing and Maintenance of Essential Commodities Act, and 10 Air Prevention and Control of Pollution Act. Consumer in India is considered as important. Two eminent members who have adequate knowledge and experience and have the ability in dealing with problems concerning law, commerce, economics, accountancy, industry, public affairs or administration and one of whom shall be a lady member, especially who is a social worker. Member: Provided that where the President of the State Commission is, by reason of absence or otherwise, unable to act as Chairman of the Selection Committee, the State Government may refer the matter to the Chief Justice of the High Court for nominating a sitting Judge of that High Court to act as Chairman.